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q  How do I contact Suzie G?

  • a  Please fill in your details on the Contact Us Section. Alternatively, email us at enquiries@suzieg.co.uk or call 0207 385 4171 to speak to one of our representatives.

q  Where can I get a catalogue?

  • a  Please fill in your details on the Contact Us Section. Alternatively, email us at enquiries@suzieg.co.uk or call 0207 385 4171 to speak to one of our representatives.

q  What can I use for the payment of my goods?

  • a  We accept online payment in a secure environment by credit card and currently accept the following: Visa, MasterCard, Switch, and Delta.

q  Can I get my Suzie G bracelet engraved?

  • a  At this point in time we do not engrave bracelets. However you can customize your bracelet with one of the charms that we offer.

q  How do I track my order?

  • a  To check on the status of an order please click on the “My Orders” section of the website.

q  How do I return or exchange my product from Suzie G?

  • a   If you are not happy with your Suzie g goods that were purchased online, and you are in the UK, please return them to us within 28 days. We will be happy to exchange or refund, providing the goods are returned in perfect condition and in their original packaging. On receipt of the returned goods we will give you a refund of the amount paid for the goods. We do not refund the original delivery charge unless the item is faulty or dispatched in error by us. Please send your items to: Suzie G Limited, 2 Balfour Mews, Mayfair, London W1K 2BA.

q  When will my account be debited?

  • a  Your account will be debited once your order has been dispatched.

q  What is the sound track used on the Suzie G website?